YOUR OPINION IS VERY IMPORTANT
TO YOU

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Your participation in the surveys developed by CXAA can be the beginning of reforms.

For those reforms, just

agree

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To test digital solutions

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To conduct surveys

  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • Net Promoter Score (NPS) - likelihood to recommend to others
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Become a Mystery Shopper

The topic of the surveys are well known inconveniences.

Queues

Unnecessary SMS messages

Bad service

Technical glitches in digital solutions

Additional charges


If you want to make a changes in improving the Customer Experience and become a "Change Maker", fill in your details here, and we will get back to you.

Of course, our desire to help each other is mutual.

You will have the opportunity.

  • To participate in events organized by the Customer Experience Association of Armenia
  • To be the first to use the latest digital solutions and provide feedback on them
  • To receive personalized offers for professional training, coaching, and psychological counseling
  • Take advantage of personalized offers in telecommunications, tourism and other exciting offers
  • Get a Certificate of participation

Become a "Change Maker"