The International Customer Experience Awards (ICXA) celebrates excellence in customer experience across the globe. Organised by Awards International, ICXA brings together leading organisations, CX professionals, and innovators who are shaping the future of experience management.

ICXA recognises outstanding achievements in delivering exceptional customer journeys, fostering employee engagement, and creating impact through innovation, digital transformation, and sustainable practices. With a rigorous and transparent judging process led by independent experts, ICXA ensures credibility and integrity at every step.

Participants benefit from global visibility, constructive feedback, and the opportunity to benchmark against industry leaders. The event culminates in a vibrant finals and awards ceremony, where stories of success and transformation are celebrated on an international stage.

Whether you're a startup, public entity, or global brand, ICXA is your platform to gain recognition, connect with the global CX community, and share your commitment to delivering unforgettable experiences.

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